Abode Responsible Disclosure Policy
Last Updated: November 19, 2022
Data security is a top priority for Abode. If you believe you’ve found a security vulnerability in Abode’s service, please notify us; we will work with you to resolve the issue promptly.
Disclosure Policy
- If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at hello@abodehr.com. We will acknowledge your email within one week.
- Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
- Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Abode service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Exclusions
Abode is providing this service to help ensure a safe and secure environment for all of its users. As such, any users believed to be engaging in the below activities will have their user credentials immediately deactivated.
While researching, we’d like you to refrain from:
- Denial-of-Service (DoS)
- Spamming
- Social engineering or phishing of Abode employees or contractors
- Any attacks against Abode’s physical property or data centers
This policy applies to the Abode Application hosted at my.abodehr.com and to any other subdomains or services associated with the my.abodehr.com. We do not accept reports for vulnerabilities solely affecting our marketing website (www.abodehr.com) which contains no sensitive data.
Thank you for helping to keep Abode and our users safe!
Contact
Abode is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at hello@abodehr.com.
